Accessibility Statement | As of July 4, 2025
Accessibility is important to us. We are also aware that our current website does not fully meet all requirements. We are already working in the background on redesigning our website. We are deliberately taking our time to prepare the content as best as possible. Until the new website goes live, we ask for your understanding and are available to provide information at any time at spa.blumau(at)rogner.com and +43 3383 5100 0.
This accessibility statement applies to the entire offering of Spa Therme Blumau Betriebs GmbH and Rogner International Hotels & Resorts GmbH. This includes, among others, the following domains:
blumau.com
rogner.com
myrogner.com
Offers, reservations, correspondence, and newsletters
We strive to make our website accessible in accordance with the Accessibility Act in its current version implementing the European Accessibility Directive (Directive 2019/882) on the accessibility requirements of products and services.
The Web Content Accessibility Guidelines – WCAG 2.2 – have been adhered to as far as possible.
Below is a list of our services:
https://www.blumau.com – Rogner Bad Blumau website with general information, prices, and offers with an inquiry form, as well as online booking for selected categories via our partner OnlineRes, an inquiry form for seminars and events, and a form for guests with special dietary requirements. Complete relaunch currently in progress
https://www.rogner.com – Website of Rogner International Hotels & Resorts with links to the Rogner Bad Blumau hotels (blumau.com) and Rogner Hotel Tirana (hotel-europapark.com), as well as the myrogner loyalty program (myrogner.com)
https://myrogner.com – Information about the myrogner loyalty program and a registration portal for registering and redeeming rewards | Complete relaunch currently in progress
For inquiries about our offers, prices, and availability, please contact urlaubsschneiderei(at)rogner.com or +43 3383 5100 9449.
For all other inquiries, please contact spa.blumau(at)rogner.com or +43 3383 5100 0
Content not yet fully accessible and explanation
Contrast not entirely sufficient: Where possible, adjustments have been made to increase the contrast. On https://www.blumau.com we still use images with fonts on the image, some of which have a low contrast value and are fundamentally not fully accessible. In these cases, no other solution can be offered in the short term without making significant changes to the design. These serve to emphasize content and menu items through an attractive design. These are additional structuring/design elements that are not, however, essential for using our services. You will find all menu items in the main menu, and an overview of all content is also available in the footer. The images have been provided with alt text as a temporary solution to ensure readability for screen readers.
Font size cannot be adjusted via the website: Changing the font size is currently not technically feasible on any website, but there is a way to do this via the browser using the keyboard or keyboard and mouse:
- Press CTRL and + to enlarge the display / Alternatively, press CTRL and move the mouse wheel up.
- Press CTRL and 0 to reset to the original setting.
Alternative text for images is not yet complete and not all requirements are met: Purely decorative images have not yet been provided with alt text; these are still being adjusted and expanded. Images that are important for using our services have been and will continue to be expanded and improved by us.
For images with text, the read-out text does not fully match the visually perceivable content. We have attempted to describe the image briefly and concisely, but prioritize an easily understandable explanation of its use.
This deficiency will be remedied with the relaunch of the website www.blumau.com.
For some content, there is no equivalent text alternative that serves the same purpose.
The slider on blumau.com cannot be paused: This is currently not technically feasible. However, it will be possible with the relaunch of the website www.blumau.com.
Alternative usability, structure, and functionality: Due to technical constraints, the alternative usability of our services is not yet fully guaranteed. Selecting the language on the website https://www.blumau.com may not be possible via touchscreens because the icons are not large enough. Language changes can also be made using the URL extensions /en and /it.
Our services should be operable using only the keyboard. Improving this functionality is an integral part of the new implementation.
We strive to provide structures, titles, functionality, links and their purpose, as well as headers, in a meaningful, simple, and understandable manner. However, it is possible that this has not been fully achieved.
Some features may not be activated, or may not be activated sufficiently easily, via keyboard or other alternative input interface.
Descriptions in easy words and a possible sign language version are not yet available. A possible future implementation is still being considered.
Incompatibility with accessibility regulations:
We provide PDF documents for download that are not yet accessible. If you need assistance with non-accessible PDF documents, please contact spa.blumau@rogner.com or call +49 3383 5100 0.
In this case, we will try to provide you with the content in a suitable format as far as possible.
- Disproportionate burden
For economic and organizational reasons, it is currently not possible to make older PDF documents and Office documents (etc.) accessible.
The listed incompatibilities with accessibility regulations are being corrected on an ongoing basis.
- This content does not fall within the scope of the applicable legal provisions
Older documents and content that are not accessible are available on the website. Since these were published before June 28, 2025, they are exempt from the Accessibility Act, and no comprehensive changes are currently planned for them. However, we are working in the background on innovations so that these files will also be made accessible in the future.
- We work with documents and content from third parties
We neither develop, finance, nor control these. No statement can be made regarding the compatibility of this third-party content with accessibility regulations, and it is therefore also exempt from the requirements of the Accessibility Act. However, we will have these deficiencies corrected where possible.
Additional note regarding offers, reservations, and other correspondence
To ensure the attractive presentation of our offers, reservation confirmations, and any other correspondence, we use templates from a third-party provider. These are not fully accessible. We are currently working on a new solution. In the meantime, we are happy to provide you with a plain text document upon request. Please reply directly to the relevant email or contact urlaubsschneiderei(at)rogner.com or +43 3383 5100 9449.
Information on the creation of the accessibility statement
The assessment of the website’s compliance with the BaFG was carried out in the form of a self-test according to WCAG 2.2.
Feedback and contact information
We are constantly improving our websites and services. Usability and accessibility are very important to us. If you encounter any barriers on our website that hinder or restrict your use, please let us know at the following email address: barrierefreiheit(at)rogner.com
In this case, please briefly describe the problem and provide the URL of the affected website or document. We will review your request and contact you as soon as possible.
Enforcement proceedings
If you do not receive a satisfactory response within two months, you can contact the Accessibility Complaints Office:
Social Ministry Service
Babenbergerstraße 35, 8020 Graz
Tel: +43 316 7090
Fax: +43 5 99 88 6899
Email: post.steiermark(at)sozialministeriumservice.at
This office will review your complaint and decide on further action.